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Last Updated: January 2026


1. Introduction

At Satisfaction Recruitment, we treat your data with the same precision we treat our Talent Architecture. We are committed to protecting the privacy and confidentiality of the personal information of our clients, candidates, and website visitors in accordance with the Protection of Personal Information Act (POPIA) and international best practices.


2. Information We Collect

To provide our specialized 3-Step "Deep-Dive" Formula services, we collect:

  • Contact Data: Name, email address, and phone number.
  • Professional Data: LinkedIn profile URLs, CVs, work history, and technical skill sets.
  • Diagnostic Data: Responses provided during the Talent Architecture Audit (ScoreApp) and meeting notes from Diagnostic Consultations (TidyCal).
  • Technical Data: IP addresses and browsing behavior via cookies to improve website velocity.


3. How We Use Your Information

We use your data to eliminate Talent Debt and drive engineering velocity by:

  • Performing Architecture Audits and generating personalized hiring reports.
  • Matching elite talent with the "Missing Piece" in our clients' tech stacks.
  • Communicating via our email nurture sequences regarding diagnostic results.
  • Managing consultation bookings through automated scheduling tools.


4. Legal Basis for Processing

We process your information under the following legal frameworks:

  • Consent: When you voluntarily complete our diagnostic or submit a CV.
  • Contract: When we are engaged to perform headhunting or consulting services.
  • Legitimate Interest: To provide technical insights and market mapping relevant to your industry.


5. Data Sharing & Third Parties

We do not sell your data. We only share information with:

  • Hiring Clients: Only after a Cultural Calibration and with candidate's explicit consent.
  • Service Providers: Trusted tools used for our methodology, including ScoreApp (Diagnostics) and TidyCal (Scheduling).


6. Your Rights (POPIA & GDPR)

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we update or fix inaccurate information.
  • Deletion: Request that we "forget" your data, subject to legal retention requirements.
  • Objection: Withdraw consent for marketing communications at any time.


7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, ensuring your "Human-Stack" remains as secure as your "Tech-Stack."


8. Contact Us

For any questions regarding this policy or to exercise your rights, please contact our Information Officer:

  • Email: info@satisfactionrecruitment.co.za
  • Address: 191 Jan Smuts Avenue, Johannesburg, 2193